CLARIBO.AI PRIVACY POLICY

Last updated: August 19, 2025

Claribo.ai (“Claribo,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information when you use our AI-powered legal document analysis platform.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Data Security and Confidentiality
  4. Data Sharing and Disclosure
  5. Data Retention
  6. Your Privacy Rights
  7. International Data Transfers
  8. Updates to This Policy
  9. Contact Us

1. INFORMATION WE COLLECT

Account Information

When you create an account, we collect:

  • Name and email address
  • Law firm or organization name
  • Professional information (practice areas, bar admissions)
  • Payment information (processed by third-party providers)

Document and Usage Data

  • Legal documents you upload to the platform
  • Questions you ask about your documents
  • Legal research queries and results
  • Chat histories and annotations
  • Matter/case organization data

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Usage patterns and feature interactions
  • Log data for security and performance

2. HOW WE USE YOUR INFORMATION

To Provide Our Service

  • Process and analyze your legal documents
  • Generate responses to your questions
  • Conduct legal research with citations
  • Organize documents by matter/case
  • Provide customer support

Important: We never use your documents or data to train AI models or for any purpose other than providing our service to you.

To Improve Our Platform

  • Analyze aggregated, de-identified usage patterns
  • Improve system performance and reliability
  • Develop new features based on user needs

To Communicate With You

  • Send service-related notifications
  • Provide customer support
  • Share product updates (with your consent)

3. DATA SECURITY AND CONFIDENTIALITY

Security Measures

  • Enterprise-grade encryption for data in transit and at rest
  • Secure cloud infrastructure with professional-grade protection
  • Regular security monitoring and updates
  • Multi-factor authentication and access controls

Legal Professional Standards

  • Built specifically for law firm confidentiality requirements
  • Technical and administrative safeguards designed to protect attorney-client confidentiality
  • Staff access limited to service provision and support only
  • No access to your documents for training, analysis, or any other purpose

Important Note: While we implement robust security measures, you remain responsible for determining attorney-client privilege and professional responsibility compliance.

4. DATA SHARING AND DISCLOSURE

We Do Not Sell Your Data

  • We never sell, rent, or monetize your documents or personal information
  • We never share your confidential legal documents with third parties

Limited Sharing for Service Provision

We may share minimal data with:

  • Cloud hosting providers - for secure data storage (under strict confidentiality agreements)
  • Payment processors - for billing purposes only
  • Security providers - for fraud prevention and system security

Legal Requirements

We may disclose information when required by:

  • Valid legal process (subpoenas, court orders)
  • Law enforcement requests with proper jurisdiction
  • Protection of our rights or safety of users

5. DATA RETENTION

Your Control

  • Documents and data retained only while your account is active
  • You can delete individual documents, matters, or your entire account at any time
  • Upon deletion, data is permanently removed within 30 days

Account Termination

  • All data deleted within 30 days of account termination
  • We provide reasonable opportunity to export your data before deletion
  • No data retained after account closure except as required by law

6. YOUR PRIVACY RIGHTS

You have the right to:

  • Access your personal data and documents
  • Correct or update your information
  • Delete your data and documents at any time
  • Export your data in a portable format
  • Restrict certain processing activities
  • Object to our processing of your data

Exercising Your Rights

Contact us at privacy@claribo.ai or through your account settings to exercise any of these rights.

7. INTERNATIONAL DATA TRANSFERS

Our services are primarily hosted in the United States. If you access our platform from outside the US:

  • Your data may be transferred to and processed in the United States
  • We ensure appropriate safeguards for international transfers
  • We comply with applicable data protection frameworks and regulations

8. UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services

We will notify you of material changes via email and by posting the updated policy on our website.

9. CONTACT US

General Privacy Questions:
privacy@claribo.ai

Data Protection Requests:
privacy@claribo.ai

Customer Support:
team@claribo.ai