Effective Date: August 19, 2025

CLARIBO.AI TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing or using Claribo.ai (“Service”), you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you are using the Service on behalf of a law firm or organization, you represent that you have authority to bind that entity to these Terms.

2. DESCRIPTION OF SERVICE

Claribo.ai provides AI-powered document analysis, legal research, and case management tools designed specifically for legal professionals. The Service includes:

  • Document upload and analysis capabilities
  • Interactive Q&A functionality for legal documents
  • Legal research with jurisdictional specificity (/STATE commands)
  • Matter/case organization and management
  • Note-taking and annotation features

3. DATA OWNERSHIP AND PRIVACY

3.1 Your Data Ownership

You retain full ownership of all documents, data, and content you upload to the Service. We claim no ownership rights over your materials.

3.2 Data Use Restrictions

  • We never use your documents, data, or interactions to train AI models
  • We never share, sell, or monetize your confidential information
  • Your data is used solely to provide the Service to you
  • We implement measures designed to protect attorney-client confidentiality

3.3 Data Processing

  • Documents are processed using secure, encrypted infrastructure
  • Chat histories and research results are stored by matter/case
  • All data transmission uses industry-standard encryption
  • Data is processed only as necessary to provide the Service

4. SECURITY AND CONFIDENTIALITY

4.1 Security Measures

  • Enterprise-grade encryption for data in transit and at rest
  • Regular security monitoring and updates
  • Access controls and authentication measures
  • Secure cloud infrastructure with professional-grade data protection

4.2 Confidentiality Commitment

  • We implement technical and administrative safeguards for confidentiality
  • Staff access to user data is limited to service provision and support
  • We maintain confidentiality agreements with all service providers
  • No access to your documents for any purpose other than providing the Service

4.3 Attorney-Client Privilege

While we implement security measures designed to protect confidentiality, the determination of attorney-client privilege and professional responsibility compliance remains your responsibility as the legal professional.

5. USER RESPONSIBILITIES

5.1 Account Security

  • Maintain confidentiality of your login credentials
  • Notify us immediately of any unauthorized access
  • Use strong passwords and follow security best practices

5.2 Appropriate Use

  • Use the Service only for legitimate legal professional purposes
  • Ensure you have rights to upload and process all documents
  • Comply with all applicable laws and professional ethics rules
  • Do not attempt to reverse engineer or compromise the Service

5.3 Data Accuracy and Professional Judgment

  • You are responsible for the accuracy of uploaded documents
  • Verify all AI-generated analysis and research results
  • The Service provides assistance tools, not legal advice
  • Maintain independent professional judgment in all legal matters

6. DATA RETENTION AND DELETION

6.1 Retention Policy

  • Documents and data retained while your account is active
  • You may delete individual documents, matters, or your entire account at any time
  • Deleted data is permanently removed from our systems within 30 days

6.2 Account Termination

  • Upon account termination, all data will be deleted within 30 days
  • You may export your data before termination
  • We may provide a reasonable grace period for data retrieval upon request

7. THIRD-PARTY SERVICES

We use trusted third-party service providers for:

  • Cloud hosting and infrastructure
  • Security and monitoring services
  • Payment processing
  • Legal research databases

All third-party providers operate under strict confidentiality and data protection agreements consistent with legal industry standards.

8. LIMITATION OF LIABILITY

8.1 Service Availability

  • We strive for high availability but do not guarantee uninterrupted service
  • We are not liable for temporary service interruptions or scheduled maintenance

8.2 AI Analysis Disclaimer

  • AI analysis is provided as assistance tools, not legal advice
  • You must verify all results and maintain professional judgment
  • We are not responsible for decisions made based on Service output
  • The Service does not replace professional legal analysis or judgment

8.3 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9. PROFESSIONAL RESPONSIBILITY

  • The Service is designed to assist legal professionals, not replace professional judgment
  • You remain responsible for all professional ethics and compliance requirements
  • Verify all AI-generated content before use in legal proceedings or client communications
  • Maintain independent professional liability insurance
  • Ensure compliance with applicable bar rules and professional conduct standards

10. INTELLECTUAL PROPERTY

  • You retain ownership of your uploaded content and data
  • We retain ownership of the Service software and infrastructure
  • You grant us limited rights to process your data solely to provide the Service
  • No rights are granted to use our technology outside the Service terms

11. PAYMENT TERMS

  • Subscription fees are billed according to your selected plan
  • All fees are non-refundable except as required by applicable law
  • We reserve the right to modify pricing with 30 days advance notice
  • Overdue accounts may result in service suspension after reasonable notice

12. TERMINATION

  • Either party may terminate these Terms with 30 days written notice
  • We may suspend service immediately for material breach of Terms after notice and opportunity to cure
  • Upon termination, your data access will be provided for 30 days for export
  • All payment obligations remain due through the termination date

13. MODIFICATIONS

We may modify these Terms with 30 days email notice to your registered email address. Continued use constitutes acceptance of modified Terms. Material changes affecting data handling or security will require explicit consent.

14. GOVERNING LAW

These Terms are governed by the laws of Texas without regard to conflict of law provisions. Any disputes will be resolved in the courts of Williamson County, Texas.

15. CONTACT INFORMATION

For questions about these Terms, data handling, or support:

  • Email: team@claribo.ai
  • Privacy matters: privacy@claribo.ai

16. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Claribo.ai regarding the Service and supersede all prior agreements and understandings.

Last Updated: August 19, 2025