Claribo Terms of Service
These Terms of Service (“Terms”) govern access to and use of Claribo, a private beta service provided by Oblix Technologies Inc (“Claribo,” “we,” or “us”). The organization using the service is referred to as “Customer” or “you.” If you use Claribo on behalf of an organization, you represent that you are authorized to act for that organization.
Claribo is currently offered as a free private beta. Access is by invitation or approval and may be limited while we develop and evaluate the service.
1. The service
Claribo helps teams receive supplier documents, identify invoices, extract invoice information, apply configured checks, review details against source documents, collaborate on review, and export structured data. Features may include a workspace inbox, document uploads, vendor records, review history, and exports or APIs.
Claribo is an invoice review tool. It does not itself approve an invoice on Customer’s behalf, post a bill to an accounting system, authorize or initiate a supplier payment, or provide banking services. Customer remains responsible for deciding whether an invoice is genuine, accurate, properly authorized, payable, and ready to enter its accounting or payment process.
Automated extraction and checks may be incomplete or inaccurate. A result displayed as reviewed, cleared, or exported does not guarantee that an invoice is correct or free of duplication or fraud. Customer must maintain appropriate human review and its own purchasing, accounting, and payment controls.
2. Beta access and accounts
During the private beta, Claribo grants Customer a limited, nonexclusive, nontransferable right to use the service for its internal business purposes, subject to these Terms. Customer may permit its employees and contractors to use its workspace on its behalf and is responsible for their use of the service.
Customer will provide accurate account information, manage access to its workspace, promptly remove access that is no longer needed, and take reasonable steps to protect sign-in credentials. Each user must use their own account. Customer will notify Claribo at info@claribo.ai if it becomes aware of unauthorized account access or a security incident involving its use of the service.
Private beta access is free. Using the beta, requesting a demo, or providing feedback does not create a paid subscription or authorize Claribo to charge Customer. Any future paid service will require separate, clearly presented commercial terms.
3. Customer Data
“Customer Data” means the documents, emails, attachments, vendor information, account information, review decisions, and other content submitted to or generated through Customer’s use of Claribo, including extracted invoice data.
As between the parties, Customer retains its rights in Customer Data. Customer permits Claribo and its service providers to host, transmit, process, display, and transform Customer Data as reasonably needed to provide, maintain, secure, and support the service, follow Customer’s instructions, and comply with law. This permission ends when the relevant data is deleted, subject to lawful retention and routine backups.
Customer is responsible for having the rights and permissions needed to submit Customer Data and instruct Claribo to process it. This includes supplier documents, email attachments, vendor contact information, and payment-related details contained in those materials. Customer is responsible for the content it submits and for its decisions based on Claribo’s outputs.
Claribo will not use Customer’s name, logo, or documents in public marketing without Customer’s prior written permission. Claribo may use feedback that does not disclose Customer Data or Customer’s confidential information to improve its products.
4. Privacy and security
Claribo will use reasonable technical and organizational measures designed to protect Customer Data against unauthorized access, loss, and disclosure.
Information about Claribo’s handling of personal information is available in its Privacy Notice at https://www.claribo.ai/privacy. Where applicable law requires a separate data processing agreement for personal data that Claribo processes on Customer’s behalf, the parties will enter into one. If that agreement conflicts with these Terms regarding that processing, the data processing agreement controls.
Customer acknowledges that no online service can be guaranteed to be completely secure. Claribo will notify Customer without undue delay after confirming a security incident affecting Customer Data, provide information reasonably available to it, and take reasonable steps to contain and address the incident.
5. Acceptable use
Customer and its users will not:
- use Claribo unlawfully or in a way that infringes another person’s rights;
- upload malware or attempt to disrupt, compromise, or gain unauthorized access to the service;
- access another customer’s information or bypass security or usage restrictions;
- reverse engineer, copy, resell, or offer the service as a standalone product to others, except where applicable law prohibits such a restriction;
- use automated requests in a way that materially disrupts the service; or
- present a Claribo flag, review status, or export as proof that an invoice has been legally approved, paid, or verified as free of fraud.
Customer may use information exported from its own workspace in its ordinary business operations.
6. Beta features and availability
Claribo is under active development. We may add, modify, limit, or remove beta features, and the service may experience errors, interruptions, or periods of unavailability. We do not promise a particular feature roadmap, service level, response time, or uninterrupted operation during the private beta.
We may invite Customer to provide feedback about the beta. Customer is not required to provide feedback, and any feedback it chooses to provide is subject to the confidentiality provisions below where applicable.
7. Third-party services
Claribo uses third-party infrastructure and service providers to operate the service. Claribo remains responsible for its obligations under these Terms and under any applicable data processing agreement.
Customer is responsible for any separate email provider, accounting system, or other third-party product it chooses to use with Claribo, including the permissions it grants to connect those products. Claribo is not responsible for the independent operation of those products.
8. Confidentiality
“Confidential Information” means information disclosed by one party to the other that is marked confidential or that a reasonable person would understand to be confidential in the circumstances. Customer Data is Customer’s Confidential Information.
Each party will use the other’s Confidential Information only to perform or exercise its rights under these Terms, protect it with reasonable care, and share it only with personnel, advisers, and service providers who need to know it and are bound by appropriate confidentiality obligations.
Confidential Information does not include information that becomes public without a breach of these Terms, was lawfully known without a confidentiality obligation, is lawfully received from another source without such an obligation, or is independently developed without using the disclosing party’s Confidential Information. A party may disclose Confidential Information when legally required, giving advance notice where legally permitted and reasonably practicable.
These confidentiality obligations continue for three years after access to the service ends. Trade secrets remain protected for as long as they qualify as trade secrets under applicable law.
9. Suspension
Claribo may temporarily suspend access when reasonably necessary to address a security risk, unlawful use, a material breach of these Terms, or a risk to the service or other customers. Where practicable, Claribo will give Customer notice and an opportunity to address the issue before suspending access. An urgent security issue may require immediate action.
Claribo will limit a suspension to what is reasonably necessary and restore access when the cause has been resolved, where doing so is appropriate.
10. Ending beta access and handling data
Either party may end Customer’s private beta access at any time by giving written notice. Customer may request closure of its workspace by emailing info@claribo.ai. Claribo may also end the private beta as a whole by notifying participating customers.
After access ends, Customer may request an export of its Customer Data within 30 days. Claribo will provide a reasonably available export, subject to applicable law and security requirements. Customer should retain any records it needs for accounting, audit, tax, or other business purposes.
Claribo will delete Customer Data from its active systems within 90 days after access ends or a valid deletion request, unless retention is required by law. Backup copies may remain until removed through Claribo’s ordinary backup cycle and will remain protected while retained. An applicable data processing agreement controls if it sets different requirements.
11. Ownership
Claribo and its licensors retain their rights in the service, software, documentation, trademarks, and related intellectual property. These Terms grant Customer a right to use the service during its beta access; they do not transfer ownership of the service.
Customer retains its rights in Customer Data and may use its own reviewed outputs and exports. Neither party gains a right to use the other party’s trademarks merely by using the service or entering into these Terms.
12. Disclaimers
To the extent permitted by applicable law, the private beta service is provided “as is” and “as available,” without warranties of uninterrupted operation, error-free performance, fitness for a particular purpose, or accuracy of automated results.
Claribo does not warrant that an invoice processed through the service is genuine, properly authorized, mathematically correct, payable, or free of fraud. Nothing in these Terms excludes a warranty or right that applicable law does not allow to be excluded.
13. Third-party claims
Customer will defend Claribo against a third-party claim arising from Customer Data or Customer’s unlawful use of the service, to the extent the claim alleges that the content or use violates the third party’s intellectual property, privacy, or other rights. Customer will pay damages finally awarded or a settlement amount it approves.
This obligation does not apply to a claim caused by Claribo’s unauthorized use of Customer Data or breach of these Terms. Claribo will promptly notify Customer of a claim, reasonably cooperate at Customer’s expense, and allow Customer to control the defense. Customer may not agree to a settlement that admits fault by Claribo or imposes a nonmonetary obligation on Claribo without Claribo’s consent.
14. Limitation of liability
To the fullest extent permitted by law, neither party is liable to the other for indirect, special, incidental, consequential, or punitive damages, or for lost profits or business opportunities, arising from these Terms or use of the service.
Each party’s total aggregate liability arising from these Terms or the service is limited to US$1,000. This limit does not apply to fraud, willful misconduct, or liability that applicable law does not allow to be limited.
15. Notices and changes to these Terms
Claribo may send service and legal notices to the email address of a workspace administrator. Customer may send notices or questions about these Terms to info@claribo.ai. Notices sent by email are effective when sent without a delivery failure, except that a notice alleging material breach is effective when received.
Claribo may update these Terms as the service develops. We will give active beta customers at least 30 days’ advance notice of a material adverse change, unless an earlier change is reasonably necessary for legal or security reasons. If Customer does not accept a change, it may stop using the service and request closure of its workspace before the change takes effect.
16. Disputes
Before bringing a legal claim arising from these Terms, the parties will first attempt in good faith to resolve the dispute through written notice and 30 days of discussion. Either party may seek urgent court relief to protect its confidential information or intellectual property without waiting for that period to end.
17. General terms
Neither party is responsible for a delay caused by events beyond its reasonable control if it promptly notifies the other party and uses reasonable efforts to reduce the impact. Neither party may assign these Terms without the other party’s written consent, not to be unreasonably withheld, except in connection with a merger or sale of substantially all of its business where the successor assumes its obligations.
If a provision is unenforceable, the remaining provisions will continue. A failure to enforce a provision is not a waiver. The parties are independent contractors, and neither may bind the other.
These Terms and any applicable data processing agreement are the complete agreement regarding Customer’s use of the private beta and supersede earlier discussions on that subject. Provisions that by their nature should continue after access ends— including confidentiality, ownership, limitations of liability, and dispute provisions—will survive.
Questions about these Terms may be sent to info@claribo.ai.